El efecto de la información del sistema de información sobre la satisfacción de los usuarios mediante el papel mediador del valor percibido de la información
| Autor | Mohammad Reza Farhadpoor, Khadijeh Farhadi Bajoli |
| Cargo | Assistant Professor, Information Science and Knowledge - Information Management Department, Ahvaz Branch, Islamic Azad University, Ahvaz, Iran / Msc. Student, Information Science and Knowledge - Information Management Department, Ahvaz Branch, Islamic Azad University, Ahvaz, Iran. |
Rev. Interam. Bibliot. Medellín (Colombia) Vol. 46, issue 2/May-August 2023 e346354 ISSN 0120-0976 / ISSN (online) 2538-9866
https://doi.org/10.17533/udea.rib.v46n2e346354 1
Mohammad Reza Farhadpoor Mohammad Reza Farhadpoor
Assistant Professor, Information Science
and Knowledge - Information Management
Department, Ahvaz Branch, Islamic Azad
University, Ahvaz, Iran.
M.Farhadpoor@iauahvaz.ac.ir
https://orcid.org/0000-0003-3477-0276
Khadijeh Farhadi BajoliKhadijeh Farhadi Bajoli
Msc. Student, Information Science and
Knowledge - Information Management
Department, Ahvaz Branch, Islamic Azad
University, Ahvaz, Iran.
kh_farhadi88@yahoo.com
https://orcid.org/0000-0003-3477-0276
How to cite this article: Farhadpoor, Mohammad Reza; Farhadi, Khadije (2023).
The effect of the information system information on satisfaction of users by mediating
role of the perceived value of information. Revista Interamericana de Bibliotecología,
46(2), e346354. https://doi.org/10.17533/udea.rib.v46n2e346354
Received: 2021-26-05/ Received: 2023-18-04
Abstract
This study investigates the effect of the information quality on the satisfaction of us-
ers of the information system considering the mediating role of the perceived value
of information. In this applied study, conducted using a causal-correlation approach,
the study population was all users of information system in Ahvaz public libraries.
A sample size of 384 subjects was selected by simple random sampling. Data were
collected by a researcher-made questionnaire based on previous studies. The tools
were validated by face validity and their reliability was conrmed using the Cron-
bach's alpha (in the value of α = 0.812, 0.866 and 0.880, respectively) and the results
were analyzed by SEM using SPSS 21 and AMOS 5 software. Based on the results of
the hypothesis test, the information quality of the information system has a positive
and signicant effect on user satisfaction (P = 0.000; β = 304), and perceived value of
information (P = 0.000; β = 0.000). Also, the perceived value of information has a sig-
nicant effect on user satisfaction (P = 0.000; β = 644). Meanwhile, the information
quality of information system has a signicant effect on user satisfaction with the
mediating role of perceived information value (P = 0.000, β = 0.834). We conclude that
the improvement of the information system quality in terms of information quality
can improve the users’ perception of the value of information and their satisfaction.
Keywords: Information quality, information system quality, perceived value of infor-
mation, user satisfaction, public libraries.
The Effect of the Information System Information on
Satisfaction of Users by Mediating Role of the Perceived Value of
Information*
© 2023 Universidad de Antioquia. Published by Universidad de Antioquia, Colombia.
* This article is extracted from a MSc. thesis that was approved in 2022 at the Islamic
Azad University, Ahvaz branch.
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